Manasa Kidney Foundation

Last Updated: July 29, 2026

1. Outpatient & OPD Hours Policy

Outpatient consultations and general appointments follow strict scheduled timings to maintain patient safety and clinical efficiency.

• Consultation Timings: Monday through Saturday, 09:00 AM to 04:00 PM.
• Sunday Policy: The outpatient clinic remains closed on Sundays (ఆదివారం సెలవు).
• Prior Appointments: Patients are strongly advised to schedule appointments in advance via phone call (0877-2233430) or WhatsApp to prevent long wait times.

2. Patient Rights (రోగుల హక్కులు)

At Manasa Kidney Foundation, every patient is entitled to high-quality medical care delivered with dignity and professional standard:

• Right to Quality Care: Access to medical treatment without discrimination based on caste, religion, gender, or socioeconomic background.
• Right to Informed Consent: Clear explanation of surgical options (Holmium Laser, Thulium Laser, Lithotripsy, RIRS, PCNL) including benefits, risks, and alternatives prior to any procedure.
• Right to Confidentiality: Complete privacy regarding personal medical history, clinical reports, and diagnostic test results.
• Right to Medical Records: Access to original or certified copies of medical prescriptions, discharge summaries, and diagnostic reports upon official request.
• Right to Transparency: Transparent estimate of consultation fees, surgical expenses, and dialysis service charges before treatment begins.

3. Patient Responsibilities (రోగుల బాధ్యతలు)

Patients and their attending family members are expected to co-operate with our clinical and administrative teams:

• Accurate Information: Provide complete and truthful personal health history, past surgeries, active medications, and drug allergies.
• Follow Treatment Plans: Carefully adhere to post-laser surgery instructions, dietary restrictions (for kidney stones), and scheduled follow-up visits.
• Punctuality: Arrive on time for confirmed consultation slots or notify our reception desk at least 2 hours prior if canceling/rescheduling.
• Respect Hospital Rules: Treat healthcare staff, nurses, and fellow patients with respect. Refrain from abusive language or disruptive behavior on hospital premises.

4. Tobacco & Sanitation Policy

• Hygiene & Infection Control: Maintain cleanliness inside consultation rooms and waiting halls. Please utilize hand sanitizing stations provided throughout the building.
• Attendants & Visitors: To maintain a sterile and peaceful clinical environment, maximum 2 family members/attendants are permitted alongside the patient inside the facility.

5. Billing & Payment Terms

All consultations, diagnostic evaluations, dialysis sessions, and surgical procedures must be settled as per official hospital billing schedules. Itemized bills will be issued for all payments made at the billing counter.

6. Contact & Grievance Redressal

If you have any questions regarding hospital guidelines or wish to provide feedback regarding your clinical experience, please reach out to our administrative counter:

Manasa Kidney Foundation
Ground Floor, Brizvasi Appartment, K.T. Road, Tirupati - 517507
📞 0877 - 2233430 / 2233012 / 3550393
📱 7396296488 / 99084 08840